Legal

Privacy Policy

Last Updated: April 4, 2026

At Southern Logistics LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, request quotes, or communicate with our team.

1

Information We Collect

We collect information to provide better services and deliver quotes for our logistics services. The types of information we collect include:

Personal Information

  • Name (first and last)
  • Email address
  • Phone number (for calls and SMS)
  • Company name and title
  • Mailing address

Logistics Information

  • Pickup and delivery locations
  • Cargo description, weight, and dimensions
  • Required equipment type (flatbed, tanker, heavy haul, etc.)
  • Special requirements (hazmat, oversized, time-sensitive)
  • Project or shipment timeline

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Referring website or source
2

How We Use Your Information

We use the information we collect for the following purposes:

Provide Quotes

Generate accurate pricing for logistics services based on your specific shipment requirements.

Customer Service

Respond to inquiries, provide support, and communicate about your shipments.

Marketing Communications

Send updates about services, industry news, and promotional offers (with your consent).

Improve Services

Analyze usage patterns to enhance our website and service offerings.

Note: We will never sell your personal information to third parties for marketing purposes.

3

Quote Requests & Contact Forms

When you fill out our quote request form or contact form, we collect the following information:

Information Collected via Forms:

First and Last Name
Email Address
Phone Number
Company Name
Service Interest
Message Details

How We Use This Information:

  • Quote Generation: To prepare accurate pricing estimates for your logistics needs
  • Follow-up Communication: To contact you regarding your request via email or phone
  • Service Matching: To connect you with the appropriate team member for your specific needs
  • Internal Records: To maintain records of communications for customer service purposes

Your information is transmitted securely via encrypted connections (SSL/TLS) and stored in our secure database.

4

SMS & Phone Communications

Phone Calls

When you call our dispatch center or sales team, we may collect:

  • Phone number (caller ID)
  • Call recordings (for training and quality)
  • Conversation details for service fulfillment

SMS/Text Messages

If you opt in to receive text messages, we may send:

  • Quote updates and responses
  • Shipment status notifications
  • Appointment confirmations
  • Service-related communications

SMS Consent & Opt-Out:

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Southern Logistics LLC regarding:

  • Quote requests and pricing information
  • Shipment updates and tracking information
  • Customer service communications
  • Service-related notifications

Message frequency may vary. Standard message and data rates may apply.

How to Opt Out

To stop receiving SMS messages, you can:

5

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted service providers who assist us in operating our website and business, such as hosting providers, email service providers, and CRM platforms. These providers are bound by confidentiality agreements.

Business Partners

For quote fulfillment, we may share relevant logistics information with carriers, freight forwarders, and other partners necessary to provide the requested services.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to standard confidentiality protections.

6

Data Security

Your Data is Protected

We implement industry-standard security measures to protect your information.

Encryption

All data transmitted to and from our website is protected using SSL/TLS encryption.

Secure Storage

Your data is stored on secure servers with access controls and regular security audits.

Access Controls

Only authorized personnel have access to your personal information, with role-based permissions.

Data Retention

We retain your information only as long as necessary for service fulfillment and legal compliance.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.

7

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage.

Types of Cookies We Use:

Essential Cookies

Always Active

Required for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.

Analytics Cookies

Optional

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

Optional

Used to track visitors across websites to display relevant advertisements based on their browsing behavior.

Managing Cookies

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Note: Essential cookies cannot be disabled as they are necessary for website operation.

8

Third-Party Links

External Links Disclaimer

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Southern Logistics LLC.

We Are Not Responsible For:

  • The privacy practices of third-party websites
  • The content or accuracy of external sites
  • The products or services offered by third parties
  • Data collection by third-party cookies or trackers

We encourage you to review the privacy policies of any third-party websites you visit. If you access external links from our website, you do so at your own risk and subject to the terms and privacy policies of those sites.

9

Your Rights

You have certain rights regarding your personal information. To exercise these rights, please contact us using the information at the bottom of this page.

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal retention requirements.

Opt-Out

Opt out of marketing communications at any time by contacting us or using the unsubscribe link.

Response Time: We will respond to your rights requests within 30 days. Some requests may require additional verification for security purposes.

10

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Mailing Address

Southern Logistics LLC
1650 West End Blvd
Suite 100
St. Louis Park, MN 55416

Phone & SMS

Main: (858) 326-8309

Hours: 24/7 Dispatch Available

Email

General: [email protected]

Privacy Inquiries: [email protected]

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised policy on our website
  • Notify you of significant changes via email or website notice

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Related Policies

Please review our other legal documents for complete information about our practices.

© 2026 Southern Logistics LLC. All rights reserved. A franchise of Southern Logistics, Inc.
1650 West End Blvd, Suite 100, St. Louis Park, MN 55416